The purpose of the article is to analyze the public administration mechanisms of electronic petitions (e-petitions), scientific and theoretical justification of recommendations to Ukrainian authorities on their improvement. The paper analyzes the approaches to defining the essence of the concepts of individual and collective e-petitions. The mechanisms of e-appeals (e-petitions) at the national and local levels have been studied. A comparison of the mechanisms of formation and submission of e-petitions in the Ukrainian legislation has been made. It is proposed to improve the interaction of national and local levels by redirecting petitions from local authorities to national executive bodies. The main shortcomings of the existing mechanism of public administration of e-petitions at the national level have been identified. In the process of analyzing the shortcomings of the organizational and legal mechanism, foreign experience and its possibility use in Ukraine were taken into account. Considering the identified shortcomings should further increase the level of civil society involvement in public administration of public affairs and, as a consequence, accelerate the democratization of Ukrainian society and Ukraine as a full member of the European community. In order to assess the level of availability of the electronic individual petitions tool, a study of the official web resources of central and local executive bodies was conducted and ways to improve the practical implementation of the e-petition tool in order to increase its accessibility were identified. The main identified shortcomings are: staffing issues (personnel quality); accessibility and transparency of e-democracy tools for citizens; lack of a unified approach to the implementation of e-appeals (petitions); lack of bottom-up redirection mechanisms; low civil society awareness of public authorities’ responsibilities and powers; lack of mechanisms for imperative execution of e-petitions, etc. Based on the analysis of international experience of implementation of e-appeals (e-petitions), the ways to improve national legislation have been proposed and the recommendations for central authorities, local governments and civil society organizations have been developed to improve the organizational and legal mechanism of public administration of e-democracy tools (electronic individual and collective petitions). The main ones are as follows: amendments to a number of legislative acts, including the conceptual and strategic level; taking into account the imperative implementation of e-petitions; actualization of the issue of administrative and criminal liability for non-compliance with the requirements of the legislation regarding the implementation of e-petitions.
- Code of good practice for civil participation in the decision-making process (2009). Downloaded from: https://wcd.coe.int/ViewDoc.jsp?id=1410627.
- Concept of e-democracy development in Ukraine. Order of the Cabinet of Ministers of Ukraine, November 8, 2017, No. 797-r. Downloaded from: https://zakon.rada.gov.ua/laws/show/797-2017-%D1%80.
- Convention on the Participation of Foreigners in Public Life at Local Level. Council of Europe Convention, November 5, 1992 No. 144. Downloaded from: https://www.coe.int/fr/web/conventions/full-list/-/conventions/rms/090000168007bd26.
- Derzhavne ahentstvo rozvytku turyzmu Ukrainy [State Agency for Tourism Development of Ukraine] (2020). Official site of State Agency for Tourism Development of Ukraine. Downloaded from: https://www.facebook.com/DARTUkraine/.
- Derzhavne ahentstvo Ukrainy z pytan mystetstv ta mystetskoi osvity [State Agency of Ukraine for Arts and Art Education] (2020). Official site of State Agency of Ukraine for Arts and Art Education. Downloaded from: https://www.facebook.com/державне-агентство-України-з-питань-мистецтв-та-мистецької-освіти-100654368309198/.
- Kabinet Ministriv Ukrainy. Orhany vykonavchoi vlady [The Cabinet of Ministers of Ukraine. Executives Bodies] (2020). Official site of The Cabinet of Ministers of Ukraine. Downloaded from: https://www.kmu.gov.ua/catalog.
- Kabinet Ministriv Ukrainy. Petytsii [The Cabinet of Ministers of Ukraine/ Petitions] (2020). Official site of The Cabinet of Ministers of Ukraine. Downloaded from: https://petition.kmu.gov.ua/.
- Official site of the Latvian public organization ManaBalss. Retrieved from https://manabalss.lv/.
- On Access to Public Information. Law of Ukraine, Jan 13, 2011, No. 2939-VI. Downloaded from: https://zakon.rada.gov.ua/laws/show/2939-17.
- On Citizens’ Appeals. Law of Ukraine, Oct 02, 1996, No. 393/96-ВР. Downloaded from: https://zakon.rada.gov.ua/laws/show/393/96-вр.
- Prezydent Ukrainy. Petytsii [The President of Ukraine. Petitions] (2020). Official site of The President of Ukraine. Downloaded from: https://petition.president.gov.ua/.
- The official website of Finland’s petitions. Retrieved from https://www.kansalaisaloite.fi/fi.
- The UK Parliament petitions website (e-petitions). Downloaded from: https://www.gopetition.com/.
- Recommendation CM/Rec (2001)19 of the Committee of Ministers to member states on the participation of citizens in local public life. Council of Europe Recommendation, December 6, 2001. Downloaded from: https://rm.coe.int/16804f513c.
- Recommendation CM/Rec (2009)1 of the Committee of Ministers to member states on electronic democracy (e-democracy). Downloaded from: https://wcd.coe.int/ViewDoc.jsp?id=1410627.
- Verkhovna Rada Ukrainy. Petytsii [The Verkhovna Rada Ukrainy. Petitions] (2020). Official site of The Verkhovna Rada of Ukraine. Ukrainian parliament. Downloaded from: https://itd.rada.gov.ua/services/Petitions/.