The COVID-19 pandemic has taken the whole world by surprise and has affected all sections of society. One of them are entrepreneurs whose crisis affects themselves, the people they employ, and the economy in general. The article presents how entrepreneurs use their resources in the form of social contacts, coping with the difficulties of the crisis. It also presents the role of business organizations and the relationships they create in the face of a pandemic. How drawing support from relationships that were established against the backdrop of community activity has proved to be of great importance in the face of the pandemic. The publication discusses such issues as: the features of the crisis, the role of the organization in supporting entrepreneurs, the influence of relations on coping with the crisis, and manifestations of trust in a group. The results of the research collected qualitatively in the form of the participants’ written statements show how, in times of a pandemic, they show the sense of support obtained from people in a similar situation. They present what makes entrepreneurs, despite the difficulties related to the crisis, not only able to protect themselves against collapse, but also to develop their companies?

The authors’ purpose in this article is to present the way in which strategic leaders may use analytical tools to operate during crisis. Their actions is based on the idea of six main tasks, the so-called “Six Makings”, that they have to accomplish. The idea of “critical tasks during crisis was presented on the basis of the COVID-19 situation in Poland and the activities carried out by the Polish government and the Polish Health-care System (Strategic Leaders) to neutralize the negative effects of the pandemic, protect the health and lives of citizens, and care for the economic situation. Qualitative data analysis techniques were used in the research process. The authors concluded that in times of crisis, citizens rely on their leaders and believe that they will ensure their security and a swift return to customary. Strategic leaders must guarantee that the organizations and stakeholders they lead are prepared to counter the future challenges — foreseen and unforeseen alike. The “Six Makings” analytical tool, properly used, could significantly improve the accuracy of decisions made and increase the effectiveness of actions taken.