The aim of the paper is to present the specificity of work of young volunteers in the service of children in the pandemic (types of activities they undertake, problems and benefits they and their pupils experience). The first part of the text presents theoretical assumptions of social and educational support for children. Volunteering in the pandemic in Poland in the third sector has been covered based on the latest research results and the activities of the Dialog Foundation in Białystok. The second part of the text shows methodological assumptions of qualitative research, which was conducted using the method of individual cases in March 2021 among volunteers of the Dialog Foundation. Chosen research results concerning the social and educational support provided to children during the pandemic by young volunteers have been showed. In the light of the results of my research, social and educational support provided to Foundation’s pupils by volunteers is of great importance in their daily functioning during the pandemic, prevents school failures and reduces the feeling of loneliness. The results of the research may hopefully contribute to the development of educational research in regard to the functioning of volunteering in aid of children with educational and social deficits.