Challenges of Students in Online Learning

The COVID-19 pandemic forced the university education system in Albania to operate in distance through information and communication technologies. The purpose of this study is to explore students’ perceptions about accessibility, learner intentions, social and lecturer issues in online learning. In order to achieve the aim of the study, the quantitative method is used. The data are collected online through the completion of a survey which contains closed questions. The sample included in this study are students of bachelor and master degree (N = 236) who belong to the teaching programs from the University of Tirana and “Aleksander Moisiu” University of Durrës. The study points out some challenges faced by students during online learning which are related to online accessibility, lack of motivation of students and the barrier of their involvement in online group work activities. It was also noted that the online environment presents challenges for lecturers, which require a better mastery of digital competence by the academic staff. The findings of this study are designed to help policymakers, education executives and academic staff to have a clearer view and make the necessary interventions to overcome these challenges faced by students during online learning.

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