The article deals with the issues of using distance learning in the process of training future specialists in the information and documentary field. Innovations in the educational process carried out with the help of information and communication technologies, facilitate the interaction of teachers and students, and ultimately – the formation of professional competencies, as well as competitiveness in the labour market. The use of distance learning in the process of training future specialists in the information and documentary field is carried out through the introduction of technologies such as case studies, network technologies, etc. Studying the nature of the relationship between the requirements of the labour market and the formation of professional competencies of future specialists in the information and documentary field as a condition for competitiveness, one of the tasks of distance learning is to increase the level of communication interaction in the provision and receipt of educational information.

The following article constitutes a presentation of the occurrence of the media in the process of education and its consequences. A great stress has been put on applying the new information and communication technologies (ICT), such as the Internet, in the process of educating adults It draws attention to the great importance of the media in human functioning in the physical, psychic and social sphere. It underlines the possibilities that are enabled by the new technologies in the area of breaking the boundaries of time and space in the education of an adult. It also points out the potential threats accompanying man in their existence in the media reality

This study investigates how instructors’ qualifications, student-to-teacher ratio, and students’ perceptions of support influence academic performance in higher education in Brazil. Using 2022 microdata from national assessments and data from the Higher Education Census, we analyzed a sample of student performance through frequency distribution and ordinal logistic regression. The results reveal statistically significant relationships between student performance and various proxies of engagement and interaction. Notably, a lower student-to-teacher ratio is associated with higher scores, highlighting the importance of individualized attention in educational settings. Additionally, the findings indicate that students’ perceptions of administrative support and their relationship with academic coordination positively impact performance. These insights emphasize the need for effective tools and strategies in distance education to foster greater instructor-student interaction, particularly considering the significant growth of online learning since the pandemic.